Something Went Wrong. Try Restarting the App or Try Again Later.

When trying to start an Office app, y'all might get this mistake. Here are some things you can effort to fix the problem. Nosotros've listed the nearly mutual solutions kickoff, so endeavor them in gild.

"Something went wrong" error when open Office app

Restart your device

Wait a few minutes, restart your device, sign dorsum in, and restart your app.

Repair Function from the Command Panel

How yous get to the repair tool depends on your operating arrangement. Cull your operating arrangement from the drop-down list beneath.

  1. Right-click the Start push Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the pop-upwardly carte du jour.

    Screenshot of start menu showing Apps and Features
  2. Select the Microsoft Role product you want to repair, and select Alter.

    Note:This will repair the entire Part suite fifty-fifty if it's just one application you want to repair such as Give-and-take or Excel. If you have a standalone app installed, then search for that awarding by name.

  3. Depending if your copy of Part is Click-to-run or MSI-based install, yous'll run into the following options to proceed with the repair. Follow the steps for your installation blazon.

    Click-to-run

    In the window How would y'all like to repair your Role Programs, select Online Repair > Repair to brand sure everything gets fixed. (The faster Quick Repair option is likewise available, but information technology only detects and then replaces corrupted files.)

    MSI-based

    In Change your installation, select Repair and then click Continue.

  4. Follow the instructions on the screen to complete the repair.

  1. Correct-click the Get-go button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Command Panel from the popular-up bill of fare.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, nether Programs, select Uninstall a plan.

  3. Right-click the Microsoft Office product you want to repair, and from the driblet-down, select Change.

    Note:If you have a suite such equally Microsoft 365 Family, Office Home & Student 2016, or Part Domicile and Educatee 2013, search for the suite name, fifty-fifty if it's just a particular application you lot want to repair such as Discussion or Excel. If you have a standalone application such every bit Word or Excel, search for the application name.

  4. Depending if your copy of Role is Click-to-run or an MSI-based install, do the post-obit for your Function installation type:

    Click-to-Run installation type:

    In How would you like to repair your Role Programs, select Online Repair to make sure everything gets fixed, and and so select Repair. (The faster Quick Repair option is besides available, but information technology only detects and and then replaces corrupted files.)

    MSI-based installation type:

    In Alter your installation, select Repair and then click Continue.

  5. Follow the remaining instructions on the screen to complete the repair.

  1. Click the Start button Windows 7 Start button > Control Panel.

  2. From Category view, nether Programs, select Uninstall a program.

  3. Click the Role product you want to repair, and so click Change.

    Note:If y'all take a suite such every bit Microsoft 365 Family, Role Home & Pupil 2016, or Function Habitation and Educatee 2013, search for the suite proper noun, fifty-fifty if it'due south just a item application yous want to repair such as Word or Excel. If you have a standalone application such equally Word or Excel, search for the awarding name.

  4. Depending if your re-create of Office is Click-to-run or an MSI-based install, practice the following for your Office installation blazon:

    Click-to-Run installation type:

    In How would you similar to repair your Office Programs, select Online Repair to make certain everything gets fixed, and then select Repair. (The faster Quick Repair option is also available, but it only detects and and then replaces corrupted files.)

    MSI-based installation type:

    In Modify your installation, select Repair and and so click Continue.

  5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Role

Uninstall Office using easy fix

  1. Select the button below to download and install the Office uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Part products window will open.

    Edge or Chrome

    • In the lower-lower left corner correct-click SetupProd_OffScrub.exe > Open.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Edge (older) or Net Explorer

    • At the lesser of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the pop-up window, select Salve Fileand and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser
  3. Select the version you desire to uninstall, and so select Adjacent.

  4. Follow through the remaining screens and when prompted, restart your figurer.

    Afterwards y'all restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall procedure. Follow the remaining prompts.

  5. Select the steps for the version of Office you lot want to install or reinstall. Close the uninstall tool.

    Microsoft 365 | Function 2021 | Office 2019 | Part 2016 | Office 2013 | Office 2010 | Part 2007

Having trouble installing Office? Utilize the offline installer

If y'all're still having trouble installing Role using the steps in the install articles shown in a higher place, attempt using the offline installer.

The Office offline installer may assistance bypass potential proxy, firewall, antivirus, or Cyberspace connection issues that might occur during an Office installation.

For steps to install an offline version of Part, run into Use the Role offline installer and select the correct tab for your version of Office.

Demand more than assist?

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Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17

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