How luxury brands in Singapore are coping with the novel coronavirus outbreak
The Earth Health System has declared the novel coronavirus outbreak a global wellness emergency, as the number of cases worldwide continue to climb. As of February iv, Singapore has a total of 18 confirmed cases, the fourth highest in the earth afterwards China, Thailand and Nippon.
Equally public fright continues to grow, CNA Luxury contacted several luxury brands across the horological, mode, F&B and hospitality industries to notice precautionary measures that have been put in place. Many were not forthcoming in providing answers, citing reasons such as sensitivity of the issue and corporate policy restrictions.
Those who did respond cited measures such as stepping up hygiene procedures and wellness checks among guests and staff. And while the novel coronavirus outbreak has prompted the cancellation of some festivities, major events such as the Singapore Airshow is prepare to go on as scheduled, although some private jet companies have appear their withdrawal from participation.
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HOTELS RAMP UP TEMPERATURE CHECKS, HYGIENE PROCEDURES
With travel restrictions in identify in several countries, including Singapore, the hospitality industry is expected to take a hit from the outbreak. Hotels in Singapore are stepping upwardly preventive measures to minimise the risk of manual. These include intensifying hygiene procedures and implementing temperature checks.
In response to queries past CNA Luxury, Accor, which operates several luxury hotels in Singapore including Raffles Hotel, And then Sofitel Singapore and Swissotel, said in a statement, "The safety and wellbeing of our guests and staff is our highest priority. We have instructed all our hotels to implement measures to minimise risk of manual. As a precaution, our hotels in Singapore have carried out additional hygiene procedures including cleaning and disinfection, every bit well every bit other measures recommended by the Ministry of Health."
Similarly, at Marina Bay Sands, cleaning and disinfection of public areas and common affect points take been intensified. Surgical masks and hand sanitisers have been made available for guests. "We have likewise displayed public advisories at key locations on property to place visitors from Hubei Province and those who may exist feeling unwell. Nosotros have also progressively deployed temperature screening measures on property, starting with the Casino and Hotel," said a Marina Bay Sands spokesperson.
For IHG, which manages InterContinental Singapore, Regent Singapore and InterContinental Robertson Quay, educating staff has also been a priority. "We take taken a number of steps in the last few weeks to raise sensation of the novel coronavirus with our hotel teams. Our hotels have been prepared on policies, procedures and preventive measures to minimise the risk, as well as the deportment to take in the effect of an occurrence at the hotel," Michael Martin, Full general Director of InterContinental Singapore and Regional General Director of IHG Singapore and Batam told CNA Luxury.
"We have taken a number of steps in the last few weeks to raise sensation of the novel coronavirus with our hotel teams. Our hotels have been prepared on policies, procedures and preventive measures to minimise the risk, as well as the actions to take in the outcome of an occurrence at the hotel." – Michael Martin
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CNY EVENTS CANCELLED, PRIVATE JET NO-SHOWS AT SINGAPORE AIRSHOW
Following the recent holidays, several brands and companies were slated to hold Chinese New year's day events, but the coronavirus has put a dampener on the celebrations. An EDM sent out by The Hour Glass communicated the cancellation of the company's Lunar New Year celebrations scheduled for Feb 7 at its Knightsbridge flagship store. According to the EDM, the yearly affair, which sees the gathering of lookout enthusiasts and collectors, was cancelled "every bit a precautionary measure out in line with preventive efforts taking place across Singapore and the region".
Even so, February's much-predictable public exhibition, the Singapore Airshow 2020, is scheduled to proceed. Simply this is without the presence of at to the lowest degree two of its biggest individual jet exhibitors, which will no longer nourish. Canadian shipping manufacturer Bombardier told CNA Luxury that the company has pulled out of the show. A report by Reuters likewise stated that American shipping company Gulfstream will not be exhibiting. The determination was "a precautionary mensurate to protect the health of employees", the report said.
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TEMPERATURE CHECKS, FORCED Go out AT RESTAURANTS AND SPAS
Over at restaurants Bochinche and Noka, daily temperature checks for staff accept been implemented, said Chua Koon Beng, Director of parent visitor Spa Esprit Group. "Any staff who has travelled to select Communist china cities accept to exist on forced leave for 14 days later on they return to Singapore," Chua added.
The Spa Esprit outlets, which offering services such every bit massages, facials and other beauty treatments, volition also non take customers who have travelled to China within the concluding fourteen days or who are feeling unwell.
While the group expects a driblet in customer count for its beauty brands, it remains confident that this driblet will not be also pregnant a number. "We have clear protocols set in place to protect both our staff and customers. Furthermore, our brands are known for their high level of service standards, especially our strong focus on hygiene," said Chua.
Chua believes that the climate of fear, which is keeping people at home, will dissipate in a few weeks, "and presently it will be life every bit we know it. We tin trust our authorities to step up the clearing checks and reduce imported cases as the first line of defence force which we know is already in place," he said.
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Source: https://cnalifestyle.channelnewsasia.com/experiences/singapore-luxury-brands-wuhan-coronavirus-254051
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